Women Create Shop is a curated dropship marketplace. We work directly with our independent artists to facilitate any return or exchange requests.
Customers must request a return or exchange within 7 days of the order being marked as fulfilled. Items must be returned within 14 days of fulfillment to be eligible.
How to Request a Return or Exchange: Email us at hello@womencreateshop.com with your order number and reason for return. If approved, Women Create will provide the return shipping address for the seller.
Return Conditions: To be eligible for a refund or exchange, items must:
- Be unused and in original condition
- Include original packaging
- Be returned directly to the seller
Return Shipping Responsibility: Customers are responsible for return shipping costs. We recommend using a trackable and insured shipping method. Items damaged in return transit are not eligible for refund or exchange.
Final Sale Items: The following are non-returnable and non-exchangeable, and will be clearly marked as final sale on the product page:
- Food items
- Apothecary goods
- Furniture & lighting
- Gift cards
- Items marked “sale”
- All international orders
Refunds
Refunds (minus shipping and applicable restocking fees) will be processed within 15 days of the seller receiving the return. All refunds will be issued to the original form of payment.
Lost or Stolen Packages: Once an order is marked delivered by the shipping carrier, Women Create and our vendors are not responsible for lost or stolen packages.
Please see our Return & Exchanges page for additional information.